Refund policy

Return or Exchange can be requested via WhatsApp +91 9149121226 within 48 Hours of Delivery. We have a 48 Hours Return or Exchange Policy, which means you have 48 Hours after receiving your item to request a Return or Exchange. 

To be eligible for a Return or Exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Upon receiving the Returned Product, our team will inspect the same and notify you whether or not the Return has been approved. If approved, you will automatically receive your refund on your original payment method within 7 to 10 working day.

A Reverse Shipping charge of INR 200 will be applicable irrespective of the total bill amount. If the payment mode was Cash on Delivery (COD) we will notify you to share with us the bank details and get the refund credited.

 
For any queries, you can contact us at zivjewellery.in@gmail.com or WhatsApp us at +91 91491 21226. 

 

Regards & Have a wonderful Day!

Ziv